        Who are we (data owner and controller)?
Octa Markets Incorporated—First floor, Meridian Place, Choc Estate, Castries, Saint Lucia.

Contact email: support@octafx.com

We are committed to protecting your privacy and keeping the personal information we receive from you secure.

What is the purpose of this policy?

The purpose of this policy is to explain to you what personal information we collect and how we and our affiliates use it. 
Companies are affiliated with us if they are our subsidiaries or we are both subsidiaries of the same corporate entity.

We are the controller of any personal information you provide to us, meaning we will determine the purpose and manner 
of processing that personal information.

How do we obtain and store your personal information?

We obtain your personal information through applications, emails, letters, phone calls, text messages, cookies, and conversations 
 when you register in our services and use them (including personal information obtained when you use our learning tools, demo accounts, and simulations trade).

We may monitor or record telephone calls with you and monitor (and keep records of) all e-mail and electronic communications we send or receive.

We adhere to strict security procedures in the storage and disclosure of personal information you provide to avoid unauthorized access.

What types of personal information do we collect and process?
We may process personal information as follows:

    name
    contact information including email details and phone numbers
    age or date of birth
    gender
    trading knowledge and experience
    username and password
    information related to your trading account including your account history, activity, and orders
    IP addresse
    national insurance number
    Device ID
    Cookie ID
    Google ID
    name
    name
    name
    name

How do we verify your identity?
In order to comply with money laundering regulations, we need to verify the names and addresses of our customers and certain third parties. 

We will ask you to provide physical identity verification when you open an account. Alternatively, we will use a credit reference agency to 

verify your identity. Our searches will not be seen or used by lenders to assess your creditworthiness. Our searches are carried out using all 

necessary security measures to ensure that the personal information obtained is confidential, and that unauthorized parties cannot access it.
Legal information
This privacy statement has been prepared based on multiple legislative provisions, including Regulation 
(EU) 2016/679 (General Data Protection Regulation).
The main definition
Personal information (or Data)

Any information that directly, indirectly, or is linked to other information—including personal identification numbers—permits the identification or identification of a person.

Data usage

Information collected automatically through our application and/or our website (or third party services working with us), which may include: your 

computer's IP address or domain name, URI (Universal Resource Identifier) address, time of request, method used to send the request to the server, 

the size of the file received in the response, a numerical code indicating the status of the server's response (successful result, error, etc.), 

the country of origin, the characteristics of the browser and the operating system used by you, various the length of time for each visit (for example, 

the length of time spent on each page within our application and/or website), and details of the steps followed within our Application and/or website with 

special reference to the sequence of pages visited, and other parameters regarding your device's operating system and/or IT environment.